which combines years of Zendesk

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pushing companies to evolve, improve and do more for theircustomers. They have faced disruptions to supply chains, rising costs and acontinued shift to an increasingly digital landscape. All in a nebulous contextof economic uncertainties. Businesses face reduced margins and tight budgets .At the same time, customer expectations are higher than ever . One of today'schallenges is to optimize results with limited resources. But change alsorepresents an opportunity because there are ways to boost your efficiency usingartificial intelligence technologies such as generative AI. Today, at ourglobal flagship event Zendesk Relate , we unveiled our vision for the future ofintelligent customer experience, the “CX revolution,” with more personalizedservices,

deeper emotional understanding and experiences that are asnatural as possible. In short, an ideal  Chinese Malaysia Phone Number List balance between logical and emotionalintelligence. Companies will anticipate customer needs and respond to themeffectively. They will thus develop solid relationships, promoting their growthand results. To bring this future vision to life, we can combine AI with rich,dynamic conversational experiences and customer data for deeperpersonalization. All without losing sight of the importance that customersplace on managing their confidentiality. Zendesk AI: a solution specificallydesigned for customer experience Today we announced Zendesk AI , our approachto intelligence and our new solution,  data andstatistics with new

AI technologies, to instantly improve your serviceexperience, saving you time and allow you to better understand your customers.During the opening remarks , Cristina Fonseca, Head of AI, discussed our uniqueapproach in this area, presenting several revealing examples of the potentialof this technology to offer customers a service that is both more understandingand more efficient . And this technology is already available today. TheZendesk AI solution is pre-built and uses the billions of service interactionswe have available. We save companies from having to recruit numerous developersto implement and train Artificial Intelligence. Our solution is supplied readyto use. Easy to set up, it can be adopted very quickly, with immediatebenefits. Its